Returns & Refunds

We want you to be happy with your purchase. If you need help with an order, contact us at abhisheksapkota15@gmail.com and include your order number.

Your consumer rights

Nothing in this policy limits any rights you have under applicable UK consumer law. Where statutory rights apply, they remain unaffected.

Starting a return or cancellation

Please contact us as soon as possible if you want to cancel an order or request a return. We will provide the relevant instructions for your order, including where and how goods should be returned.

Condition of returned items

Where a return is permitted, please take reasonable care of the goods while they are in your possession and return them in accordance with the instructions we provide.

Refunds

Once an eligible return or cancellation has been approved, refunds will be processed using the applicable payment method and in accordance with applicable law.

Damaged or incorrect items

If an item arrives damaged, faulty or incorrect, contact us promptly with your order number and photographs where possible so we can investigate and arrange the appropriate resolution.

For any questions about returns, please contact us at abhisheksapkota15@gmail.com.